Tag Archives: wyze camera

What are the common Wyze cam error codes and what they mean?

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The following are error codes associated with Wyze cams.

Error code Description **How to resolve **
-90 Device offline or not connected to server See ‘Connectivity’ Troubleshooting
-42 Failed to setup connection See ‘Connectivity’ Troubleshooting
10003 Authentication failure Restart camera and Wyze app
-20011 Connection timed out See ‘Connectivity’ Troubleshooting
-60 Cannot connect to the server See ‘Connectivity’ Troubleshooting
-41 Network is unreachable See ‘Connectivity’ Troubleshooting
10001.2 Camera is being upgraded Please wait 5 minutes, then try again.
-20010 Invalid session channel
-20027 Channel is being used by others
-20002 Max number of channels reached
10003 Firmware operation failure
27 A client stops connecting to a device Attempt to reconnect to the camera in the app, or close/quit app, then re-open app and attempt to reconnect to the camera.

My Wyze Camera Started Flashing Yellow and Blue

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So all of a sudden your Wyze camera has stopped working and it’s began flashing yellow and blue.  This could mean a number of things.

First, your camera may not be able to connect to your WIFI network.  This is the simplest issue.  Restart your WIFI router and for good measure restart the Wyze Camera also and let it reconnect.

Second, the Camera could have failed a Firmware update.  This can be more problematic but should just require a reset.  Hold down the reset button on the bottom of the camera until the device resets.  You will want to take out your SD Card before this happens.  If you have trouble getting the SD card use something like a butter knife (with the device unplugged) and gently try to push down on the card so that it releases and then pops up out of the SD slot.  After the device is reset you can set it back up again.

Third, it could be defective which is possible but unlikely.  Contact Wyze support.