The following are error codes associated with Wyze cams.
Error code | Description | **How to resolve ** |
---|---|---|
-90 | Device offline or not connected to server | See ‘Connectivity’ Troubleshooting |
-42 | Failed to setup connection | See ‘Connectivity’ Troubleshooting |
10003 | Authentication failure | Restart camera and Wyze app |
-20011 | Connection timed out | See ‘Connectivity’ Troubleshooting |
-60 | Cannot connect to the server | See ‘Connectivity’ Troubleshooting |
-41 | Network is unreachable | See ‘Connectivity’ Troubleshooting |
10001.2 | Camera is being upgraded | Please wait 5 minutes, then try again. |
-20010 | Invalid session channel | |
-20027 | Channel is being used by others | |
-20002 | Max number of channels reached | |
10003 | Firmware operation failure | |
27 | A client stops connecting to a device | Attempt to reconnect to the camera in the app, or close/quit app, then re-open app and attempt to reconnect to the camera. |