Tag Archives: ios

Common iOS Error Messages and Fixes

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Here are some common iOS error messages and fixes to those issues:

It should be noted, restarting your iOS device is always a good first step.  It sounds cliche, but it wouldn’t be cliche if not for a reason.

  1. “Unable to Verify Update” error message: This error message usually occurs when you try to update your iOS device over the air. To fix this error, try connecting your device to a computer and updating it through iTunes. If that doesn’t work, make sure that your device has enough storage space and a stable internet connection.

  2. “iPhone is Disabled” error message: This error message appears when you enter the wrong passcode too many times. To fix this error, you need to connect your device to a computer with iTunes and restore it. If you have previously synced your device with iTunes, you can restore your device using a backup.

  3. “iTunes Error 4013” error message: This error message usually appears when you try to update or restore your device using iTunes. To fix this error, try the following steps:

  • Check your computer’s USB port and cable for damage or looseness.
  • Try updating or restoring your device using a different computer.
  • Try putting your device into DFU mode and then restoring it.
  1. “No Service” error message: This error message appears when your device is not able to connect to your cellular network. To fix this error, try the following steps:
  • Make sure that your device has a cellular plan and that you’re in an area with cellular coverage.
  • Restart your device and try again.
  • If none of the above steps work, contact your carrier for further assistance.
  1. “App Store is not available” error message: This error message appears when the App Store is experiencing downtime or maintenance. To fix this error, try the following steps:
  • Check the App Store status page to see if there are any known issues.
  • Restart your device and try again.
  • If none of the above steps work, wait for the App Store to come back online or contact Apple support for further assistance.

iOS: Contact displaying as “Name Buddy”

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An issue can occur in iOS where text messages stop sending to a contact and their display name will displayed as “Name Buddy” (even if you correctly choose them and their name displayed when selecting the recipient).  Additionally, if they have no contact photo you also won’t see their first and last initial in the avatar circle.

Many articles will suggest that logging out of your iCloud account, rebooting and logging back in will fix the issue but that isn’t always the case.

The Fix: The quickest fix with the least amount of risk is deleting the contact for that individual and then creating a new one for them.

Although fix applies to many iOS versions it was last tested on iOS 15.2.

I can barely hear the call on my iPhone, is my speaker broken?

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Symptom: You can barely hear the audio when making a phone call but the quality is fine when using the speaker phone.  Turning the volume all the way up has no effect.

Fix: iOS during an update likely enabled the noise cancellation setting.  Although this can be useful, it has a habit of making phone calls very difficult to hear when you use the phone with it up to your ear.  Disabling this setting immediately returns phone call volume back to normal.  This setting is located at:

Settings –> Accessibility Phone > Noise Cancellation